Frequently Asked Questions
Maison Numa specializes in a curated selection of artisanal home decor and lifestyle products. Our offerings include handcrafted ceramics and luxurious textiles, all designed to enhance everyday living while reflecting a commitment to sustainability.
We prioritize sustainability by sourcing materials that are eco-friendly and by supporting local artisans. This approach not only reduces our carbon footprint but also promotes ethical production practices, ensuring that each piece is made with care for both the environment and the community.
Yes, we believe in transparency and storytelling. Each product description includes information about the artisan or the craft involved, allowing customers to appreciate the skill and tradition behind every piece.
While specific return policies are not detailed here, we encourage customers to contact our support team for assistance with returns or exchanges. We strive to ensure customer satisfaction and will work to resolve any issues that may arise.
To maintain the quality of your handcrafted ceramics, it is advisable to avoid extreme temperature changes and to hand wash whenever possible. For textiles, follow the care instructions provided with each item to ensure longevity and preserve their luxurious feel.
Yes, we provide international shipping options. Shipping costs and delivery times may vary based on the destination. Customers are encouraged to review the shipping information at checkout for specific details.